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Prohibited Items

The following items (or any item similar in description or content) can not be carried on any service.

Any person sending such an item may be subject to their order being cancelled without notice:

  • Aerosol
  • Aftershaves
  • Air Bag
  • Alcoholic Beverages
  • Ammunition
  • Animals Of Any Form (Alive Or Dead)
  • Any Item Containing Petrol (Liquid, Gas Or Fumes)
  • Aromatherapy Oil
  • Batteries
  • Biological Samples
  • Cash, Credit Cards, Debit Cards
  • Chainsaw
  • Cheques
  • Christmas Crackers
  • Counterfeit Currency
  • Credit/Debit/Cash Cards
  • Dangerous Goods
  • Documents (Outside The EU)
  • Driving Licence
  • Drugs (Including Prescription)
  • Engines
  • Filth
  • Fire Extinguisher
  • Fish (Live Or Dead)
  • Food Items (Perishable Goods)
  • Fragrance
  • Gearbox
  • Gun
  • Hazardous Goods
  • Human Flesh
  • Human Remains
  • Infectious Substances
  • Item Described As "Unknown"
  • Ivory
  • Juice
  • Kayaks
  • Knives
  • Lighter
  • Liquids/Creams/Oils
  • Lottery Tickets
  • Meat
  • Medical Equipment
  • Milk Powder (Restricted In China To 6 Cans And Via The EMS Plus Service Only)
  • Mobile Phone With Or Without Sim To Any Residential Address In Turkey/Pakistan
  • Money/Cash/Currency
  • Nail Varnish
  • Oil
  • Paint
  • Passport
  • Perfumes
  • Perishable Good
  • Perishable Goods (All)
  • Plant
  • Printer Toner (International Parcels Only)
  • Replica Weapons
  • Seatbelt Tensioner
  • Settee
  • Sinks/Basins
  • Slush Syrup
  • Sofa
  • Stamps (Unless Franked)
  • Steering Wheel
  • Tickets
  • Tobacco And Tobacco Products
  • Toilets
  • Tyres (Parcelforce, TNT)
  • Vehicle Bonnet
  • Vehicle Bumper
  • Water
  • Weapons
  • Wheels (Parcelforce, TNT)
  • Windscreen

Special Provisions:

  • Amplifiers - maximum parcel compensation value for damages is £200, up to £2,500 compensation for lost items.
  • Apple Mac/Macpro - maximum parcel compensation value for damages is £200, up to £2,500 compensation for lost items. (iMacs are covered for loss only)
  • Banjo/Guitar/Cello/Violin - maximum parcel compensation value for damages is £100, up to £1,000 compensation for lost items. Musical instruments must be sent in a hard case.
  • Food - maximum parcel compensation value for damages is £0, up to £0 compensation for lost items. Food is prohibited with Direct Entry but can be sent on a no compensation basis with all other available services.
  • Suitcase - A Suitcase Will Not Be Covered If This Is Used As Packaging For Internal Items. - maximum parcel compensation value for damages is £0, up to £0 compensation for lost items.

No Compensation items:

The following items (or any item similar in description or content) can only be carried on a no compensation basis on any service.

Any person sending such an item does so at their own risk:

  • Amber
  • Antique
  • Bottles
  • Bulbs
  • Camera
  • Canvas Print
  • Car Panel
  • Ceramics/Figures/Figurines
  • China/Porcelain
  • Chocolate
  • Clock
  • Coffee Machines
  • Computer Monitor/Imac
  • Concrete
  • Confectionery
  • Crockery/Pots/Pottery
  • Crystal
  • Delicate Items
  • Detergent
  • Diamonds
  • Documents
  • Fiberglass
  • Fish Tank
  • Fishing Rods
  • Fragile Items (All)
  • Framed Painting/Photograph
  • Gems Or Gemstones
  • Glass/Glassware
  • Hamper
  • Jewellery
  • Lampshades
  • Lenses
  • Lights/Lighting/Lamps/Chandeliers
  • Marble
  • Microscope
  • Microwave
  • Mirror
  • Ornament
  • Over Head Projector
  • Packaging/Media Packaging
  • Painting/Pictures
  • Pewter Figures
  • Picture Frames
  • Poster
  • Precious Metals (Gold/Silver/Platinum Etc.)
  • Print
  • Projector
  • Real Fur
  • Resin
  • Scanner
  • Sewing/Knitting Machine
  • Shower Screen
  • SIM Cards
  • Spectacles
  • Stoneware
  • Telescope
  • Television
  • Tiles
  • Torches
  • Turntables
  • Vase
  • Vehicle Door
  • Velux
  • Vermiculite Board
  • Watch
  • White Goods (Fridges, Ovens, Freezers, Cooker Hoods, Etc)
  • Window
  • Window Frame
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